Service & Support

Lifetime Technical &
Application Support


Lab & Air:

Tech Support

Hg CEM Products
3300 & 3400 Series
1300 Series

230 Tech Center Dr.
Knoxville, TN 37912 USA
P. (865) 688-0688 or
F. (865) 766-8422

Lab & Ambient Air Products
Natural Gas & Worker Exposure
2537X Series
2600 & 2700 Series
Tekran NG-80 & JITRBug Series

330 Nantucket Blvd.
Toronto, ON M1P 2P4 Canada
P. (416) 449-3084 or
F. (416) 449-9298


Tekran product support and service is separated into two distinct groups. The first group is Hg CEM industrial emissions products, and the second group is laboratory and ambient air products along with natural gas and worker exposure products. Both groups offer services unique to their related industry. To keep response times to a minimum, Tekran® maintains separate contact numbers for each group. We welcome you to contact the Tekran® representative best suited to meet your needs.

Product Services

Tekran® offers a range of services to support our products. Tekran® offers calibration and recertification services for all our instrumentation. We also are capable of performing site audits or field sampling services for specialized projects.


Both our Knoxville and Toronto offices serve as training centers for our instrumentation. Tekran® is also able to accommodate on-site training and installation for all our products. We’ll customize a training plan to fit your needs.


Tekran® is continually in the process of refining our instrumentation based both on our internal research as well as customer feedback. See our parts page for more information on new and featured products.


Our download section puts frequently requested information only a mouse-click away. See this page for return authorization and product registrations forms, Hg analysis background information, frequently asked questions (FAQ), and tricks of the trade.

Expert’s Corner

If you would like to learn more about the world of mercury, the Expert’s Corner is the place to go. He we offer information on specific instrumental functions, provide scientific presentations from our colleagues, list recent research papers, and provide background information for ongoing mercury research projects around the globe.