Tech Support
Lab & Ambient Air Products
Natural Gas & Worker Exposure
2537X Series
2600 & 2700 Series
Tekran NG-80 & JITRBug Series
330 Nantucket Blvd.
Toronto, ON M1P 2P4
Canada
P. (416) 449-3084 or
(888)-5TEKRAN
F. (416) 449-9298
E. lab-air-info@tekran.com
Hg CEM Products (North America)
3300 & 3400 Series
1300 Series
Alliance Technical Group
230 Tech Center Dr.
Knoxville, TN 37912
USA
P. (865) 688-0688 or
(888)-3TEKRAN
F. (865) 766-8422
E. cemparts@alliancetg.com
Tekran product support and service is separated into two distinct groups. The first group is laboratory and ambient air products along with natural gas and worker exposure products, and the second service group is focused on Hg CEM industrial emissions products. Both groups offer services unique to their related industry. To keep response times to a minimum, Tekran maintains separate contact numbers for each group. We welcome you to contact the Tekran representative best suited to meet your needs.
Product Services
Tekran® offers a range of services to support our products. Tekran® offers calibration and recertification services for all our instrumentation. We also are capable of performing site audits or field sampling services for specialized projects.
Training
Both our Toronto location and our Knoxville-based service center each provide training for the respective areas of focus. Each group is also able to accommodate on-site training and installation. We’ll customize a training plan to fit your needs.
Parts
Tekran® is continually in the process of refining our instrumentation based both on our internal research as well as customer feedback. See our parts page for more information on new and featured products.
Downloads
Our download section puts frequently requested information only a mouse-click away. See this page for return authorization and product registrations forms, Hg analysis background information, frequently asked questions (FAQ), and tricks of the trade.
Expert’s Corner
If you would like to learn more about the world of mercury, the Expert’s Corner is the place to go. He we offer information on specific instrumental functions, provide scientific presentations from our colleagues, list recent research papers, and provide background information for ongoing mercury research projects around the globe.