Tech Support

CEM Products
3300 Series
1300 Series

230 Tech Center Dr.
Knoxville, TN 37912 USA
P. (865) 688-0688 or
(888)-3TEKRAN
F. (865) 766-8422
E. cemparts@tekran.com

Laboratory & Ambient Air Products
2537 & 2500 Series
2600 & 2700 Series
1100 Series

330 Nantucket Blvd.
Toronto, ON M1P 2P4 Canada
P. (416) 449-3084 or
(888)-5TEKRAN
F. (416) 449-9298
E. lab-air-info@tekran.com

Industrial Products
2600-NG

330 Nantucket Blvd.
Toronto, ON M1P 2P4 Canada
P. (416) 449-3084 or
(888)-5TEKRAN
F. (416) 449-9298
E. lab-air-info@tekran.com

Tekran® product support and service is separated into two distinct groups: CEM products, and Laboratory / Ambient Air products. Both groups offer services unique to their related industry. To keep response times to a minimum, Tekran® maintains separate contact numbers for each group. We welcome you to contact the Tekran® representative best suited to meet your needs.

Product Services

Tekran® offers a range of services to support our products. Tekran® offers calibration and recertification services for all our instrumentation. We also are capable of performing site audits or field sampling services for specialized projects.

Training

Both our Knoxville and Toronto offices serve as training centers for our instrumentation. Tekran® is also able to accommodate on-site training and installation for all our products. We’ll customize a training plan to fit your needs.

Parts

Tekran® is continually in the process of refining our instrumentation based both on our internal research as well as customer feedback. See our parts page for more information on new and featured products.

Downloads

Our download section puts frequently requested information only a mouse-click away. See this page for return authorization and product registrations forms, Hg analysis background information, frequently asked questions (FAQ), and tricks of the trade.

Expert’s Corner

If you would like to learn more about the world of mercury, the Expert’s Corner is the place to go. He we offer information on specific instrumental functions, provide scientific presentations from our colleagues, list recent research papers, and provide background information for ongoing mercury research projects around the globe.